Return policy

**RETURNS**

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Our policy lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The return of certain types of goods is not permitted. Therefore, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Similarly, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.

Other items not eligible for return:
* Gift cards
* Downloadable software
* Certain health and personal care products

To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.

In some cases, only partial refunds are granted: (if applicable)
* Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery
**Refunds (if applicable)**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will then be processed, and a credit will automatically be applied to your credit card or original method of payment within the next few days.

**Delays or no refund (if applicable)**
If you haven’t received your refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often a processing time before a refund is processed.
If you've done all of this and still haven't received your refund, please contact us at body8shape@gmail.com.
**Sale or Promotional Items (if applicable)**
Only regular priced items are refundable. Unfortunately, sale or promotional items are not.

**Exchanges (if applicable)**
We only replace items that are initially defective or damaged. If you need to replace it with the same item, send us an email at contact@chaskaspirit-usa.com and send your item to the following address: 1 B rue François Bibal, Saint-Jean-de-Luz, 64500, France.

**Gifts**
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of the returned item. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver placed the order to their address with the intention of giving it to you later, we will send the refund to them and they will find out that you have returned their gift.
**Shipping**
To return your product, you must send it to the following address: 1 B rue François Bibal, Saint-Jean-de-Luz, 64500, France.

You are responsible for the shipping costs associated with returning your item. They are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, we recommend using a trackable shipping service or insuring your shipment. We don’t guarantee that we will receive your returned item.